Shipping policy

Shipping Policy

Thank you for shopping with 2 Copper Coins. Every order is carefully packed in Texas. We appreciate your support of our small business and strive to get your order to you as quickly as possible.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders are processed Monday through Friday, excluding major holidays.
  • Orders placed after business hours, on weekends, or on holidays will begin processing the next business day.

During new product launches, sales, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Methods

We offer shipping through trusted carriers, including:

  • USPS
  • UPS
  • FedEx

Available shipping options and estimated delivery times will be displayed during checkout based on your shipping address.

Estimated Delivery Times

Once your order has been shipped, estimated delivery times are generally:

  • Standard Shipping: 2–7 business days
  • Expedited Shipping: 1–3 business days

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing a tracking number so you can follow your package's progress.

Shipping Rates

Shipping costs are calculated at checkout based on your order, package size, shipping destination, and the selected shipping method.

Free Local Pickup

We are happy to offer free local pickup for customers in our area.

If local pickup is available for your order, you may select Local Pickup during checkout instead of having your order shipped.

Once your order is ready, you will receive an email with pickup instructions. Please wait until you receive this notification before arriving to pick up your order.

Most pickup orders are ready within 1–2 business days.

Incorrect Shipping Addresses

Please verify your shipping address before completing your order.

2 Copper Coins is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.

If you realize you've entered the wrong address, please contact us as soon as possible. If your order has not yet shipped, we'll do our best to update it.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information indicates your package has been delivered but you cannot locate it, we recommend:

  • Checking with household members or neighbors.
  • Looking around your delivery location.
  • Contacting the shipping carrier directly.

If you need assistance, please contact us and we'll do our best to help.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the damage
  • Clear photos of the damaged item and packaging

We'll work quickly to resolve the issue.

Questions

If you have any questions about your order or shipping, please contact us at:

brandon@coppercoinsco.com

We typically respond within 1–2 business days.