Return & Exchange Policy

At 2 Copper Coins, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return, items must be:

• Unworn and unwashed
• In their original condition
• Free from stains, odors, pet hair, or damage
• Returned with original tags (if applicable)

Items that do not meet these conditions may be refused.

Exchanges

If you need a different size or received an item that doesn't fit, we're happy to exchange it (subject to inventory availability).

If the requested size is unavailable, you may choose a refund or store credit.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Clearance or final sale items
• Gift cards
• Customized or personalized products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the item and packaging

We'll make it right as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was shipped.
• The item arrived damaged or defective.

Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we'll notify you of the status of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

How to Start a Return

To begin a return or exchange, please contact us at:

Email: brandon@coppercoinsco.com

Include your:

• Order number
• Name
• Reason for the return or exchange

We'll provide return instructions once your request has been reviewed.