Contact information
Contact Us
We're here to help! Whether you have a question about your order, sizing, shipping, or our products, we'd love to hear from you.
Customer Support
Email: brandon@coppercoinsco.com
We aim to respond to all inquiries within 1–2 business days.
Before You Contact Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A brief description of your question or concern
If you're contacting us about a damaged or incorrect order, please include clear photos of the item and its packaging.
Business Hours
Our online store is open 24 hours a day, 7 days a week.
Customer support is available:
Monday – Friday
9:00 AM – 5:00 PM Central Time
Messages received outside of business hours will be answered as soon as possible on the next business day.
Frequently Asked Questions
When will my order ship?
Most orders are processed and shipped within 1–2 business days.
Can I change or cancel my order?
If your order has not yet shipped, we'll do our best to accommodate changes or cancellations. Contact us as soon as possible.
How do I start a return or exchange?
Email us with your order number and the reason for your return or exchange. We'll provide you with the next steps.